Terms, delivery and payment
VEROBOTS S.R.L.
Str. Sfânta Vineri nr. 25, parter, bloc 105C, sector 3, București, România
CUI: RO42999166 · ONRC: J2020010944400 · Capital social: 200 RON
contact@serenicapelli.ro · +40 771 174 330
The seller is VEROBOTS S.R.L. Characteristics, quantity and volume are shown on product pages. A bundle contains the stated number of bottles, with a free 100 ml hand gel per eligible main bottle while the published offer applies. Per-bottle prices are not bundle totals; totals are shown before ordering.
Prices include applicable taxes in the displayed currency. Shipping, any payment charges and available methods are shown before confirmation for your destination. Standard Romanian shipping is 24 RON, free above 500 RON; other destinations use the checkout quote. Methods unavailable in your country are not promised.
Check products, address, total and payment before placing an order with an obligation to pay. Receipt is acknowledged electronically; contract acceptance is communicated by express confirmation or notified dispatch. Payments for refused orders are refunded. Unless another period is agreed, delivery is without undue delay and within 30 days after contract conclusion.
Complaints: contact@serenicapelli.ro or the telephone above. Returns are explained separately. You may use ANPC and SAL dispute resolution without losing access to courts. Mandatory protections in your country remain unaffected. New terms do not reduce rights attached to previous orders.
You have statutory conformity rights, normally for defects appearing within 2 years of delivery, taking account of product nature and shelf life. Remedies are free; repair/replacement is within a reasonable period, no more than 15 calendar days under Romanian law. Price reduction or contract termination applies in the legal cases. This does not promise an opened cosmetic remains usable for 2 years. More favourable mandatory national rights remain unaffected.