{"id":2806,"date":"2021-09-22T07:20:57","date_gmt":"2021-09-22T05:20:57","guid":{"rendered":"https:\/\/the7.io\/consulting\/?page_id=2806"},"modified":"2026-10-27T01:10:50","modified_gmt":"2026-10-26T23:10:50","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/serenicapelli.com\/ro\/refund_returns\/","title":{"rendered":"Retur \u0219i reclama\u021bii"},"content":{"rendered":"<article class=\"scl\"><nav><a href=\"https:\/\/serenicapelli.com\/ro\/terms-conditions\/\">Termeni, livrare \u0219i plat\u0103<\/a><a href=\"https:\/\/serenicapelli.com\/ro\/privacy\/\">Confiden\u021bialitate \u0219i cookie-uri<\/a><a href=\"https:\/\/serenicapelli.com\/ro\/refund_returns\/\">Retur \u0219i reclama\u021bii<\/a><a href=\"https:\/\/serenicapelli.com\/ro\/legal-withdraw-ro\/\">Retragere din contract<\/a><\/nav><p><strong>VEROBOTS S.R.L.<\/strong><br>Str. Sf\u00e2nta Vineri nr. 25, parter, bloc 105C, sector 3, Bucure\u0219ti, Rom\u00e2nia<br>CUI: RO42999166 \u00b7 ONRC: J2020010944400 \u00b7 Capital social: 200 RON<br><a href=\"mailto:contact@serenicapelli.ro\">contact@serenicapelli.ro<\/a> \u00b7 <a href=\"tel:+40771174330\">+40 771 174 330<\/a><\/p><p>Pentru cump\u0103rarea la distan\u021b\u0103, pute\u021bi notifica retragerea f\u0103r\u0103 motiv \u00een 14 zile de la primirea bunurilor; pentru livr\u0103ri separate se aplic\u0103 regula legal\u0103 a primirii ultimului bun. Folosi\u021bi func\u021bia online, o declara\u021bie neechivoc\u0103 prin email sau modelul de mai jos.<\/p><p>Expedia\u021bi bunurile \u00een cel mult 14 zile de la notificare. Returul standard este suportat de noi; contacta\u021bi-ne pentru transport \u0219i adresa de retur, f\u0103r\u0103 ca aceasta s\u0103 condi\u021bioneze notificarea \u00een termen. Nu expedia\u021bi la produc\u0103torul italian. Ramburs\u0103m sumele datorate, inclusiv livrarea standard ini\u021bial\u0103 la retragerea integral\u0103, \u00een 14 zile de la notificare, prin aceea\u0219i plat\u0103, except\u00e2nd un alt acord expres f\u0103r\u0103 cost. \u00cen condi\u021biile legii putem am\u00e2na p\u00e2n\u0103 la primirea bunurilor ori dovezii expedierii, dac\u0103 nu ne-am oferit s\u0103 le recuper\u0103m.<\/p><p>Excep\u021bia de igien\u0103 prive\u0219te bunurile sigilate care nu pot fi returnate din motive de s\u0103n\u0103tate\/igien\u0103 \u0219i au fost desigilate dup\u0103 livrare; nu exclude automat toate cosmeticele. Pentru bunurile returnabile r\u0103spunde\u021bi doar pentru diminuarea valorii din manipul\u0103ri care dep\u0103\u0219esc verificarea naturii, caracteristicilor \u0219i func\u021bion\u0103rii. Drepturile pentru neconformitate sunt distincte.<\/p><p>Formular-model op\u021bional: C\u0103tre VEROBOTS S.R.L., la adresa\/emailul de mai sus: V\u0103 informez c\u0103 m\u0103 retrag din contractul privind bunurile \u2026; comandate la \u2026 \/ primite la \u2026; numele consumatorului \u2026; adresa \u2026; data \u2026; semn\u0103tura numai dac\u0103 este trimis pe h\u00e2rtie.<\/p><p><a class=\"scl-button\" href=\"https:\/\/serenicapelli.com\/ro\/legal-withdraw-ro\/\">Retragere din contract<\/a><\/p><\/article>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2806","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/serenicapelli.com\/ro\/wp-json\/wp\/v2\/pages\/2806","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/serenicapelli.com\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/serenicapelli.com\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/serenicapelli.com\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/serenicapelli.com\/ro\/wp-json\/wp\/v2\/comments?post=2806"}],"version-history":[{"count":1,"href":"https:\/\/serenicapelli.com\/ro\/wp-json\/wp\/v2\/pages\/2806\/revisions"}],"predecessor-version":[{"id":2033322,"href":"https:\/\/serenicapelli.com\/ro\/wp-json\/wp\/v2\/pages\/2806\/revisions\/2033322"}],"wp:attachment":[{"href":"https:\/\/serenicapelli.com\/ro\/wp-json\/wp\/v2\/media?parent=2806"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}